Book pallet delivery online
No account or contract required
Need to send a large item that parcel couriers won’t accept? Book pallet delivery online in minutes, track every step, and leave the logistics to us.
Perfect for
- Heavy & oversized goods
- Small business stock
- eBay & marketplace sales
- Furniture & bulky items
- Building & garden supplies
Direct booking. Transparent pricing. No middleman.
Think sending a pallet is difficult? Guess again! It’s a very similar process to sending a parcel online. Simply tell us where we’re picking it up, where it’s headed, and how fast you need it there. We’ll handle the rest.
You don’t need to jump through hoops to access industry-leading pallet shipping. We don’t expect minimum order volumes or force you to set up an account.
Pick a collection date well in advance or choose next-day pallet collection. Select your ideal delivery speed, from next-day pallet delivery to our affordable economy service. On delivery day, your recipient gets a precise 2-hour delivery window so no one is stuck waiting around.
Book a pallet with us to avoid reseller markups; comparison sites resell our delivery slots at higher prices. Skip the middleman to keep the savings in your pocket! It takes minutes to book pallet delivery online directly with the UK’s best pallet courier.
Trusted by individuals and businesses across the UK
Great TrustScore 4.1 5,406 reviews Trustpilot-
Amazing service, thank you.
See more (review by Clive elsden, opens Trustpilot in a new tab) -
Great delivery
See more (review by Sonny, opens Trustpilot in a new tab) -
Paul from depot 124 was absolutely fantastic. Really friendly and helpful with a constant smile.
See more (review by Stuart, opens Trustpilot in a new tab) -
Michael found the job perfect without any extra help very friendly and helpful. Highly recommended
See more (review by Rob Reeve- Farrier, opens Trustpilot in a new tab) -
⭐⭐⭐⭐⭐ Exceptional service from Serhan! Serhan from Ketra Logistics has delivered to us twice now, and every single time the service has been brilliant. He’s friendly, professional,…
See more (review by Anwar, opens Trustpilot in a new tab) -
Andy from depot 74 made a drop today. He was polite, helpful and courteous. Was sent tracking information on good time so I'd know when to expect the truck. All told a pleasant exp…
See more (review by Matt W, opens Trustpilot in a new tab) -
Marcello was polite and friendly. He made our delivery quickly and efficiently.
See more (review by Katie Conway, opens Trustpilot in a new tab) -
Andy was brilliant. Made sure I got my pallet exactly where I needed it. Kind, friendly and attentive.
See more (review by Shannon Waibel, opens Trustpilot in a new tab)
The benefits of shipping a pallet with us
Trusted network
The Palletways network uses industry-leading technology and experienced delivery members to ensure your goods arrive safely and on time.
Complete visibility
Get full visibility from collection to delivery. It’s easy to track your pallet’s movements using your unique pallet ID.
Award winning
We are trusted by more customers than any other pallet network and receive awards for our exceptional customer service.
What happens to your pallet?
1
Collection
Sending a large or bulky item? With Palletways Online, it’s easy to book pallet delivery from your home or small business. Simply prepare your goods, book a collection slot, and we’ll take care of the rest. One of our trusted network members will come directly to your address to collect the pallet.
2
Hub & Processing
Sending a large or bulky item? With Palletways Online, it’s easy to book pallet delivery from your home or small business. Simply prepare your goods, book a collection slot, and we’ll take care of the rest. One of our trusted network members will come directly to your address to collect the pallet.
3
Delivery
Sending a large or bulky item? With Palletways Online, it’s easy to book pallet delivery from your home or small business. Simply prepare your goods, book a collection slot, and we’ll take care of the rest. One of our trusted network members will come directly to your address to collect the pallet.
Sending a pallet — frequently asked questions
What can I send?
Security
You can send most large or bulky items that can be safely secured to a pallet, including furniture, appliances, machinery and boxed goods. Hazardous materials, loose items and any prohibited goods cannot be shipped.
What size pallet should I choose?
Available options
We offer a range of pallet sizes to choose from. Each size has its own height and weight limits, and our quote system can help you choose carefully, helping you select the right option for your shipment. Extra large is only available for domestic deliveries, and gives you that flexibility to move how you need.
Do I need an account?
Accounts
No account is required, you can book a one-off pallet delivery quickly and easily as a guest. When you’re ready, you can create an account easily to view previous orders and save details and make your next order faster and easier.
How fast is delivery?
Speed
Efficiency
Most UK deliveries arrive the next working day after collection. Choose a service at checkout and we’ll show you the expected delivery date before you pay.
Can I track it?
Tracking
Yes. Every pallet gets a unique ID, so you can follow it from collection, through the hub, to delivery.
Is the pallet signed-for on delivery?
Delivery
Yes. The driver takes a signature on delivery, and you can see proof of delivery in your tracking.
Are my items insured?
Cover
UK orders are covered while in transit with Palletways Online, in accordance with our Terms and Conditions of Carriage.
Cover is limited to the cost value of the goods, up to a maximum of £5,000 per 1,000kg. Any claim will be based on the cost value of the goods, not their retail value. For example, if a pallet weighs 1,000kg but the goods have a cost value of £500, the maximum claim would be £500.
Deliveries to Victorian Plumbing are excluded from loss and damage cover. Any visible damage should be noted at the point of delivery; however, it’s worth noting that large businesses like Victorian Plumbing typically receive goods in bulk, and as a standard practice, all deliveries are signed as clean. Unfortunately, this makes it challenging to determine if any damage occurred during transit.