Looking back 20 years or so, pallet delivery was only available to large corporations. Long-term contracts were essential, requiring you to commit to a minimum volume of shipments and jump through endless logistical hoops. Today, pallet delivery for small businesses is as simple as sending a standard parcel, thanks to Palletways Online.
Whether you need to ship a mountain of customer orders or simply send a one-off pallet to a supplier, the process is now flexible, affordable, and built for businesses of any size.
How does pallet delivery for small businesses work?
If you have never used a pallet network before, it can feel a bit daunting. Thankfully, the process is incredibly straightforward and requires zero freight experience.
- Book online: You enter your collection and delivery postcodes and select the size of your pallet. Unlike our competition, you choose a collection date that suits your schedule and delivery speed (like economy or next-day).
- Prepare your goods: You stack your items securely onto a wooden or plastic pallet and wrap them tightly in pallet or shrink wrap, so nothing shifts during transit.
- Collection: A lorry will arrive at your premises on the day you select. You don’t need a forklift. Our drivers have everything they need to load your pallet safely.
- Hub delivery: We take your pallet to a local depot. It travels overnight through a national sorting hub. Then we deliver it safely to your customer’s door.
What can you send by pallet?
Provided your items are large or you’re sending so many that parcels become too costly, a pallet is ideal. We see a huge range of items booked in through our system, including:
- Gardening supplies (bags of soil, turf, stones, garden furniture)
- Construction materials (tiles, bricks, tools)
- Car parts (body panels, gearboxes, doors)
- Hospitality and retail stock (food and drinks, clothing, drop displays)
- Large party decorations (props, event furniture)
- Even solar panels
The list is endless which is why it’s quicker to list things you can’t send by pallet! Our prohibited list can be found here.
The benefits: Why switch from parcels to pallets?
Many small business owners waste hundreds of pounds sending dozens of individual cardboard boxes to the same destination. Grouping them onto a single pallet is a game-changer for three reasons:
Massive cost savings: Shipping one heavy pallet is almost always cheaper than paying for twenty separate parcel labels.
Drastically reduced damage: Workers toss parcels into vans and sort them on fast-moving conveyor belts. Our team move pallets carefully with pump trucks and forklifts, so your goods stay upright and untouched.
No commitments: You can get started without a business account. If you only need to send a one-off pallet today and nothing else for the rest of the year, you pay the same competitive rate when booking with us.
Quick checklist: Preparing your first pallet
To ensure your delivery goes without a hitch, keep these three simple rules in mind:
- Don’t overhang: Make sure none of your items stick out past the edges of the pallet, as they can easily get bumped or damaged.
- Don’t exceed our weight and size limits. When booking a pallet, make sure it is not too heavy. Also ensure it is not taller than the pallet size you select.
- Wrap it tightly: Wrap the shrink-wrap around the pallet itself a few times at the start. This anchors your goods to the pallet so they cannot slide off.
Click here to read our full guide on preparing a pallet.
Ready to send a pallet? Get an instant quote today and discover how easy pallet delivery for small businesses can really be.







